TESTIMONIALS

This note is regarding Rehab hospitals and their suitability for Kaiser patients. Unfortunately I have had to have experiences in 3 different Rehab hospitals: The Rafael, Kindred of South Marin and my current one, Petaluma Post Acute Rehab (PPAR). In both of my previous stays I was there for several weeks thus I was able to accurately assess their strengths and weaknesses.

I would recommend, in the strongest possible terms, that Kaiser utilize as far as possible the PPAR over any of the other Rehab hospitals. There literally is no comparison possible. PPAR has superior PT, nursing, food, care and most undefinable, attitude of the workers. As an example at the other Rehabs, there was never a time that I had response less than 5 minutes to a call for help. At PPAR it is NEVER more than 5 mins. I’ve no space to elaborate but would be happy to answer questions.

This note is regarding Rehab hospitals and their suitability for Kaiser patients. Unfortunately I have had to have experiences in 3 different Rehab hospitals: The Rafael, Kindred of South Marin and my current one, Petaluma Post Acute Rehab (PPAR). In both of my previous stays I was there for several weeks thus I was able to accurately assess their strengths and weaknesses.

I would recommend, in the strongest possible terms, that Kaiser utilize as far as possible the PPAR over any of the other Rehab hospitals. There literally is no comparison possible. PPAR has superior PT, nursing, food, care and most undefinable, attitude of the workers. As an example at the other Rehabs, there was never a time that I had response less than 5 minutes to a call for help. At PPAR it is NEVER more than 5 mins. I’ve no space to elaborate but would be happy to answer questions.

Read More Bruce W.

As I prepare to leave tomorrow, I realize that I would be remiss if I failed to mention the excellent service I’ve received from your superb nursing staff. They’ve all been great, delivering my medications and especially my pain medications when I need them.

But the really outstanding service I’ve received is from your physical and occupational therapists. In addition to recovering from pneumonia I’ve been here relearning to do transfers to and from my wheelchair and bed. The principal therapists have been so helpful. They’ve not only been both knowledgable and helpful , but their bedside manners are great. Please extend to them and their supervisors my thanks.

I realize that you are at full occupancy now and I may have contributed to that in the future. I passed along to Kaiser San Rafael my strong recommendation that they send all their rehab patients here and I know that that’s been passed along to their patient placement person.

Thank you,
Read More Bruce W.

It seems that your positive working relationship funnels down and is in part responsible for creating a healthy, supportive working environment for the nurses and other staff.

I feel very lucky to have the opportunity to percept at Petaluma Post Acute. I got more hands on experience than many of my classmates working in hospitals and feel better prepared because of it. I also had the opportunity to see how your facilty functions as a student nurse.

Two of the things that have attracted me to apply to Petaluma Post Acute Rehab are the level of excellence exhibited by the nursing staff, as well as their willingness to help each other out. As I mentioned before, I believe that a part of the pleasant work environment is due to the efforts to hire pleasant people and emphasize zero tolerance for backbiting.

I graduated last Thursday and am eager to pass my NCLEX and become part of your amazing staff. This is the kind of supportive, positive organization that I would like to be part of and am thrilled and thankful to be offered a position as Registered Nurse with Petaluma Post Acute. Best wishes to you and Shirley. I look forward to seeing you both again soon.

Read More Sincerely,Gwenna B.

My husband, Robert has now been at Petaluma Care & Rehab for almost 8 months. During that time his care has been excellent, his health has improved and our evaluation of the facility would be that it is very good. Bob appears to have no complaints about the food, his personal care or attention to his individual health needs. He has received therapy for getting “back on his feet”. I think the activities department does an excellent job of providing entertainment for the patients. We enjoy being able to so easily go outside to capitalize on the fresh air, sunshine, and beautiful view.

My assessment of Petaluma Care & Rehab. would be that it is a very fine facility with caring and knowledgeable staff members. Concern for comfort and cleanliness and ultimate interest in the well being of each patient.

Sincerely,
Read More Sue R.

You’re the best. Thanks for getting my mom back on her feet. Every week she’s getting stronger. Thank you for your care of her and your care and concern for all of us as well.

Happy Spring,
Read More Michele & Pat D.

 To my friends,

Thank you so much for caring and helping me. You are wonder workers. My best to each of you. Your Physical Therapy staff is super! “Look up, pick up your feet, go up-good foot first, put your hands down before you sit.”

It’s wonderful to be home! I have great home care and I’m walking often even outside on the patio.

My thanks again for your care,
Read More Ruth F.

It has been my good fortune to recuperate from hip replacement surgery at Petaluma Post-Acute Rehab over the last 17 days, thanks to Kaiser Permanenete and Medicare.

I left yesterday and will miss the excellent care which I received during my stay, both physical therapy and nursing staff provided excellent personal care. My needs were anticipated by caring staff with an attitude of positive success for me, especially at those times when recovery seemed so far away.

I experienced the skills of a caring and talented staff which worked hard under all conditions.

I learned a lot about patient care during my 17 day stay. Night or day staff responded quickly and willingly in order to help me. Today I am able to walk with a walker again and my hip is almost happy.

We want to express a special note of appreciation to Tara, LVN. It was clear to the family, she took extra care to help.

A special thanks to all staff from the administration, to housekeeping and the kitchen. Why are there not more such rehab facilities? Petaluma Post-Acute Rehab is a great pioneer.

Thank you again for everything during a difficult situation.

Read More The D. Family

Our Mother Pearl R., had been a resident at Petaluma Care & Rehab for two years. Pearl and her family have been very satisfied with the quality of care she has received during this time. Any questions or concerns we’ve had, have always been handled in a professional manner.

The Staff has always been very caring, conscientious and compassionate. We feel we are very fortunate to have found such a wonderful environment for our mother.

Thank you,
Read More Gwen M. & Victoria A.

My 93 year old Grandma was a resident at Petaluma Post Acute Rehab from November 2012 until her death in February 2013. Not only did the staff take great care of my beloved Grandma, but they went above expectations in supporting me.

The nurses and CNAs really made a difference in my Grandma’s last months. One nurse in particular was her absoute favorite. Just by being on duty in Grandma’s wing calmed her. When he wasn’t on duty one day, Grandma seemed sad. When I asked what was wrong, she said “Oh, I guess it’s because Doug isn’t here.”

The other nurses were also helpful, compassionate and caring. Everyone took the time to listen to the patient and family. The CNAs made sure Grandma was comfortable and clean, and did so gently.

The food was healthy and flavorful, not that watered down no-seasoning stuff you get at other places. The nutritionalists came by often to make sure that the food was good, and that she received the food she wanted and that was best for her.

Social services made sure that even though Grandma was unable to get out of bed that she had activities that she liked. They arranged for a volunteer to come by to visit and read with her, who ended up being the daughter of a friend – that’s what you get in a small town!

The admittance people were so accommodating. Every little request was met with a smile and done promptly. Housekeeping was thorough and also made sure that everything was always clean.

This is all possible because of the leadership provided by the Administrator.

Read More Janine B.